Sharks Lodge Surf Resort in Baleal Peniche

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Active Holidays - Baleal, Peniche, Portugal

Surf Holidays in Portugal

Terms and Conditions


Terms and Conditions

 

Shark’s Lodge aims to provide you with a range of quality services, as described on its website, in order that you can have a pleasant stay. Any guest staying with Shark’s Lodge agrees with the terms & conditions below.

Reservation policy

After receiving your booking request we will contact you by email, provide you with all the needed information and a quote .

The reservation will be confirmed only after the client has made ​​a payment of 50% of the total, by bank transfer or Paypal, to our account.

 

Cancellation policy

If you wish to change your booking after it has been confirmed (date changes, different package), you have to send us an email, and such changes will depend on availability.

If you cancel after paying for your booking, your deposit is not refundable. Nevertheless, the value of your deposit will remain as a credit that you can use to book an alternative date of your choice for up to a maximum of 1 year of the date of the original booking confirmation.

No refunds are made for surf courses and/or surf classes cancellations. The value of the lessons will remain as a credit that you can use to book an alternative date of your choice for up to a maximum of 1 year of the date of the original booking confirmation.

 

Payment Options

Bank Transfer:

Account holder name: Neptune Warriors Lda

Bank Name: Caixa Geral de Depositos – Santarem

IBAN: PT50003507270000769933026

SWIFT/BIC: CGDIPTPL

We require that you send us by email the proof of transfer so we can confirm the booking.

 

Accommodation policy

It is expected from guests to respect each other as they share the lodging.

It is forbidden by law to smoke throughout the facilities. We have an outside smokers area by the bar.

Damage caused to equipment or disregard for conduct rules is motive for cancellation of service without refund and Shark’s Lodge reserves the right to invite guests to leave if they fail to follow those .

Shark’s Lodge is not responsible for any robbery or theft that occurs in or from its property. We recommend you to put your personal belongings in one of our lockers. We do not take any responsibility of the client’s personal belongings during their stay.

Please inform the reception if you spot any damage to the structure or equipment of the Shark’s Lodge.

We can request a deposit of 10€ per key given during check in, that we will return when you check out provided the client returns the keys given to them upon arrival.

 

Check in & Check out

Check in starts at 14:00 until 20:00. From 20:00 to 08:00 am we charge an extra 10€.

Check out until 10:00 am (if you stay after 10:00 am you will be charged an extra day).

Remaining balance & Security refundable deposit

Upon arrival and check in the guests must pay the remaining balance concerning the confirmed reservation.

Cash, debit or credit cards are accepted.

 

Rentals

Equipment hire requires the presentation of a valid ID (Passport, Identity Card or Driver’s License) and a security deposit.

Equipment hire usage is of the exclusive responsibility of the clients and Shark’s Lodge Insurance does NOT cover equipment damages and or stolen and or total loss.

Hired equipment must be returned without damage, penalties apply for damage caused to equipment, partial or total loss according to table available on reception.

Delayed return of hired equipment will be charged.

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